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Aesthetic Policies

Scheduling

To ensure the appointment time you prefer we recommend advance reservations to secure your desired date and time. We may require a credit card upon the time of booking to reserve your appointment.

Cancellation Policy

We reserve our time especially for you when you book an appointment. We require at least twenty-four hours (24-hrs) notice to cancel or change your existing reservation without charge.

A $50 fee may be charged the same day to the card used to book the reservation for canceling without proper notice. Failure to call or show for an appointment will result in a 100% charge for reserved services. To adhere to our 24-hour cancellation policy appointments booked for the same day are considered confirmed and cannot be cancelled.

Late Policy

Your treatment will start at its designated time. If you arrive late for your service, your treatment will be modified and end on time so the next person will not be inconvenienced. If there’s a late arrival, we’ll make every effort to accommodate your full appointment but this is not always possible. If service time is abbreviated to avoid delays for other guests, treatments are still charged at full value.

Your late arrival of 15 minutes or more limits our ability to offer the fullest possible experience; the appointment will be cancelled with a 100% aesthetic credit, which is yours to use for your rescheduled future reservation. Last minute changes to appointments will be honored only if an appointment is available for a later time in the same day of your appointment and other guests are not inconvenienced.

Payments & Gratuity

We proudly recruit and train our staff to be the most qualified professionals in the industry. Our listed aesthetic prices does not include gratuity, 15% - 20% gratuity of the service price is appropriate and appreciated but the amount is left up to your discretion.
Accepted payment methods include: all major credit cards, cash, and checks. All payments should be made at the time of service or purchase. For aesthetic gifts, payments may also be taken ahead of time over the phone. (subject to credit card authorization form)

Pregnancy

Pregnancy is a contraindication to some services and products, your medical professional’s consent may be requested before we begin your treatment. If this is unobtainable, we request that you sign a waiver of liability prior to your service. Let us know when you make your reservation which trimester you will be in at your appointment time.

Prices subject to change

We make every effort to keep our website and aesthetic menu updated, prices and services are subject to change at any time.

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202-695-1000


4910 Massachusetts Ave, NW
Suite 308
Washington, DC 20016-4382
Fax: 202.503.1791

A one hundred dollar fee will be charged for same day cancellations